International Debt Collection
International debt collection is required if the debtor is located abroad. The first step in such a case is voluntary debt collection. Negotiations by phone and mail are handled in Finnish, Swedish or English, while the currency of the customer’s choosing is used in demands for payments.
If the debtor is unable to pay the invoice in its entirety, a payment plan can be negotiated, which Cash-In will oversee.
If voluntary collection proves fruitless, a case by case analysis will be made, which might lead to legal action. If the debtor is located in Sweden, Cash-In will apply for a payment order from the Swedish Enforcement Authority, which can then be carried out through seizure of property or income.
In cases where the debtor is located in another country, Cash-In can use local representatives, who in turn can confer directly with the customer on the arrangements regarding legal action. In such cases, Cash-In oversees the enforcement of the court order and can if need be act as a point of contact between the customer and the representative abroad.