Online Banking Payments Changed on October 9, 2025

If you are using Cash-In’s lifecycle service or invoicing service, your customers may contact you regarding the payment recipient. These inquiries concern why their online bank states that the recipient’s name does not fully match the name registered with the bank. This is because the invoices have so far listed the recipient as "Cash-In Laskutus" or "Cash-In Direct / Your company name". The invoice can still be safely paid even if the recipient is shown as Cash-In Laskutus or Cash-In Direct / Your company name and the online bank reports a discrepancy.

The official name of Cash-In is Cash-In Consulting Oy Ab, and this name is currently being updated on all invoice templates. In the coming days, invoices will start displaying Cash-In Consulting Oy Ab as the recipient instead of the previously mentioned names.

Below is a summary of an article prepared by Finance Finland on the subject.

What Is Changing for the Payer?

• Online banks will now verify payment details: Your bank will compare the recipient’s name and account number you provided with the recipient’s bank records.
• If the name does not match, the online bank will notify you. The payment can still be made, but the responsibility for the transfer lies with the payer.
• The online bank will inform you if the recipient’s name does not match or only partially matches the registered account holder’s name. If it’s a partial match, the bank will display the officially registered name.
• The exact implementation depends on the bank. Different banks may handle this in different ways.
  
  

What Should I Do If the Online Bank Notifies Me That the Recipient’s Name Does Not Match?

• Be cautious. If you don’t know why the name doesn’t match, contact the payment recipient – for example, the invoice sender – and ask why there is a discrepancy.
• Sometimes the name the payer knows the company by may be very different from the official name registered with the recipient’s bank. If needed, confirm this with the invoicing party, not the bank.
  
  

Why Is This Change Being Made?

• This is due to EU-wide legislation: the Instant Payments Regulation. With this change, banks are complying with the new law.
• The core of the Instant Payments Regulation is to speed up payments. In the future, bank customers in the euro area must be able to send money via instant transfer from one account to another within ten seconds.
• In addition to speeding up payments, the aim is to increase payment security. Therefore, online banks must now verify that the recipient’s name matches the information on file with the recipient’s bank